What process should one follow if one experiences an air brake component related issue and the vehicle is still within the 1 year product warranty period?
Step 1: Remove the component believed to be faulty
Should you not be able to attend to the vehicle, contact a WABCO Approved Service Partner to remove the component. CLICK HERE for Service Partner List.
Step 2: Return the component with Section A completed with as much detail of the fault as possible on the attached claim form to the closest WABCO Approved Service Partner.
Step 3: WABCO SA will Test and Inspect the component for factory or manufacturing defects which are covered. Note: Environmental or incorrect component fitment damage is not covered by warranty.
Step 4: Results -
Claim Rejected: The component will be returned with an inspection report.
Claim Accepted: A replacement component will be sent with an inspection report.
Please Note: Any components disassembled within the warranty period will not be covered under warranty